Hanabi Therapy

Communication and customer interaction

• Communication primarily via text and SMS.


• English proficiency among reception and massage staff varies.


• Reception staff generally responsive to inquiries and bookings.


• Rosters are available on request.


• Unsolicited follow-up messages reported once; generally no persistent follow-ups noted.

Venue location, accessibility, atmosphere and cleanliness

• Access to Level 1 is via stairs or elevator.


• Discrete location with low foot traffic; entry via arcade, not street-facing.


• Reception area described as clean and welcoming.


• Rooms vary in size; some small and cramped, others spacious; rooms generally clean and warm.


• Lighting varies; some rooms dimly lit, others adequately lit. 


• Music played in some rooms, occasionally described as unusual or "funky".

Facilities and amenities

• Rooms equipped with massage tables and sinks.


• Showers are believed to be unavailable.


• Towels and massage oils generally clean and laundered; oil quality occasionally noted as pleasant or coconut-scented.


• Complimentary water occasionally offered.

Providers

• Ethnicities include Thai, Chinese, Taiwanese, Japanese, Korean, Cambodian, Burmese.


• Ages usually range from mid-20s to mid-30s.


• English proficiency varies from limited to good conversational; some providers shy or quiet, others talkative.


• Personal hygiene generally good.

Services

• Service includes massage, extras can include hand relief, nude hand relief, bodyslides and oral.  Full service is infrequently reported.


• Massage quality varies from average to very good; some providers skilled with elbows and pressure, others light or inconsistent.


• Provider engagement ranges from enthusiastic and chatty to mechanical or shy.

Pricing and extras

• Entry fees range from $50 for 30 minutes to $80 for 60 minutes.


• Extras pricing usually ranges from $50 to $200.


• Payment methods include cash and card; card payments accepted with a surcharge.

Service flow and timing

• Wait times for walk-ins vary; some immediate access, others short waits.


• Bookings are generally honoured but occasional delays noted.


• Sessions typically on time; some reports of shortened sessions due to provider schedule.


• Session durations mostly as booked.


• Interruptions during sessions have not been reported.


• Providers generally complete sessions without leaving the room excessively.

Overall customer experience

• Background music present in some rooms; mixed reactions to music choice.


• English proficiency of staff and providers varies; some use good English, others limited.


• Venue busyness fluctuates.


• Reviewers commonly express willingness to return.

Quotes

• "If you’re after a nice release in the CBD at standard prices - you could do a whole lot worse."


• "She is a great operator who goes the extra mile on a bodyslide."


• "This is by far my favourite CBD location - it is clean, discrete, reliable and the girls are typically great."


• "Massage was very good - I didn’t ask if she had any training, but it felt like it."


• "I love this shop and they don’t seem to be clock-watchers. Value the customer and take their time."


• "The massage was pretty good, she generates good force for a small girl."


• "Very clean and professional looking and pretty much each girl I’ve seen has been Asian but spoke at least conversational English."


• "The massage was pleasant but not exceptional. She spent a lot of time on the table with me, mostly working on my upper back/arms."


• "The massage was quite relaxing and about medium firmness. Fine, but nothing to write home about."


• "Massage was good and really relaxing, few brushes and good teasing."