The M Studio Massage

The M Studio Massage, 9a 540 Little Collins Street, Melbourne CBD (Gallagher Pl entry)

One of the most reviewed CBD massage shops on the TNT forums. Full summary and latest reviews at thenakedtruth.reviews.

Communication and customer interaction

• Booking via SMS is commonly noted, responses are fast and efficient.


• Clear booking confirmations include directions.


• Staff are often described as friendly and professional.


• Rosters are often available on Locanto.


• There are no reports of unsolicited or excessive follow-up communication.

Venue location, accessibility, atmosphere and cleanliness

• Entry is discreet, accessible via a narrow lane and up a steep staircase.


• Some reviewers note the possibility of encountering other punters in hallways.


• Rooms are generally described as small.


• Lighting in rooms is often described as dim.


• Cleanliness is consistently noted as good.

Facilities and amenities

• Massage tables are standard, some rooms feature floor mattresses.


• Showers are available.


• Towels and wet wipes are provided for clean-up; hot towels are commonly used after massage and extras.

Staff

• Providers are primarily of Asian ethnicity, including Chinese, Taiwanese, Vietnamese, Malaysian, and Thai.


• Ages typically range from mid-20s to 40s.


• English proficiency among providers varies from good to passable.


• Personal hygiene is generally consistent and good across providers.

Services and experience

• Standard service includes massage, extras can include hand relief, bodyslides and oral.  Full service is infrequently reported.


• Service quality is generally consistent, with providers described as friendly, chatty, and attentive.


• Some sessions were noted as rushed or mechanical, others as sensual and unhurried.


• Doubles sessions are available on request.

Pricing and extras

• Massage session costs range from $60 for 30 minutes to $90 for 1 hour.


• Extras pricing typically ranges from $50 to $150.


• Credit card payments incur a small surcharge.

Service flow and timing

• Wait times for bookings are generally minimal; some delays occur during busy periods.


• Bookings are mostly honoured on time.


• Sessions typically run full time; no frequent reports of cut-short sessions.


• Interruptions during service are rare; providers usually do not leave during sessions to attend other clients.

Overall customer experience

• Noise levels are not frequently mentioned.


• Background music is softly played in some rooms.


• The venue is described as busy at times but maintains service quality.


• Many reviewers express willingness to return to the venue and recommend it, citing professionalism, cleanliness, and quality of service.

Quotes

• "Booking via SMS was fast and easy."


• "Rooms are small but clean and functional."


• "Massage pressure is adjustable and generally good."


• "Providers are friendly and chatty, making for a pleasant experience."


• "Extras are clearly communicated with consistent pricing."


• "Showers are available and sometimes offered post-session."


• "English communication is sufficient for booking and service."


• "The venue maintains good hygiene standards with towels and wipes."


• "Overall, a professional and well-managed venue with a variety of staff."