Zen Japanese Massage – 1/203 Queen Street, Melbourne CBD is a city massage shop offering Japanese style remedial and relaxation treatments. Dynamic ratings and feedback from TNT reviews. Read full reviews on The Naked Truth
Communication and customer interaction
- Staff generally responsive to inquiries and bookings, with some reviewers noting effective communication via text.
Venue location, accessibility, atmosphere and cleanliness
- Located on a busy street in Melbourne CBD, accessible by public transport. Paid parking options exist in close proximity.
- Entry involves a narrow staircase.
- Mixed reviews on cleanliness.
- Some rooms are ndescribed as spacious.
Facilities and amenities
- No confirmation of a shower being available.
- Overall, facilities described as functional but not exceptional.
Providers.
- Ethnicity is predominantly Chinese, with Vietnamese and other asian ethnicities.
- Ages range from early 20s to late 50s.
- Personal hygiene has been generally favorably reported.
Services and experience
- Services includes massage. Extras can include hand relief. Other extras such as bodyslides are more seldom reported.
- Overall service quality reported as inconsistent, with some sessions described as rushed or mechanical.
- Providers' engagement levels varied, with some being more enthusiastic than others.
Pricing and extras
- Entry pricing starts at $50 for 30-minutes.
- Extras typically cost between $50 and $200.
Service flow and timing
- Wait times for walk-ins reported as variable, with some reviewers experiencing delays.
- Sessions occasionally cut short, with interruptions noted during service due to staff attending to walkins.
- Overall, consistency in honoring bookings and starting on time varies.
Overall customer experience
- Some reports of sound carrying from other rooms.
- English proficiency among staff and providers noted as adequate.
- Review sentiment indicates a mixed likelihood of return visits.
Quotes
- "The massage was surprisingly good."
- "Friendly and engaging staff."
- "Good eye contact and technique."
- "Overall, an average experience."
- "The atmosphere was average, but the service was decent."
- "I felt rushed during the session."
- "She was friendly and made me feel comfortable."