@Relax Station

Communication and customer interaction

• Staff are generally effective in handling inquiries and bookings, with some reviewers mentioning positive experiences with text communication.


• Some reviewers noted unsolicited follow-up communication.

Venue location, accessibility, atmosphere and cleanliness

• Located on a busy street in Docklands, with on-street parking available nearby.


• Some rooms are described as dimly lit.


• Overall cleanliness is positively mentioned.


• Some reviewers mentioned issues with room temperature and sound carrying from reception.

Facilities and amenities

• Mattresses are used instead of massage tables.


• Some reviewers highlighted good hygiene practices.

Providers

• Ethnicity is predominantly Thai, with some others.


• Ages range between late 20s to early 30s.


• Personal hygiene across providers is reported positively.

Services and experience

• Service includes massage, extras can include hand relief and bodyslides.


• Engagement levels vary, with some providers noted for being enthusiastic while others are described as more mechanical.


• Flexibility in service delivery is mentioned, with some providers willing to accommodate requests.


• Four-hands sessions with extras have been reported.

Pricing and extras

• Entry costs start at $50 for 30 mintues to $85 for one hour.


• Extras range between $50 and $250.

Service flow and timing

• Wait times for both walk-ins and bookings are generally minimal, though some reviewers reported occasional delays during busy periods.


• Sessions typically start on time, with few interruptions noted during service.


• Service duration is mostly consistent, with few reports of sessions being cut short.

Overall customer experience

• Some reports of sound carrying from reception.


• English language proficiency among staff is generally adequate, with some providers using translation apps when necessary.


• Reviewers express a mixed likelihood of returning.

Quotes

• "The massage was good and painful."


• "This was a really good session as it felt like I got some massage time for free."


• "Overall, it was a great session and I’d love to see them both again."


• "The place is clean, in a quiet street, and so far, I have always left drained and happy."


• "I will definitely be back for seconds."


• "She was friendly and gave a good massage."


• "The massage was slightly stronger than I would’ve preferred but everything else was good."