Thanh Tu Massage

Communication and customer interaction

• Staff generally provide effective communication during bookings and inquiries.


• Some reviewers noted limited English proficiency from providers.

Venue location, accessibility, atmosphere and cleanliness

• Located on Swan Street, with accessible parking options available nearby.


• Atmosphere described as decent, with a clean and well-maintained interior.


• Rooms are generally well-kept, with some reviewers noting a comfortable temperature and inviting setup.

Facilities and amenities

• Facilities include spacious rooms and a reception area.


• Shower availability has not been confirmed.


• Quality of towels and massage oils is generally acceptable, with some reviewers noting scented oils.

Providers

• Common provider ethnicities include Vietnamese and Korean, with a range of ages from early 20s to mid-40s.


• Average provider age is around 30, with some younger and older options available.


• Personal hygiene among providers is generally reported as consistent and satisfactory.

Services and experience

• Standard services includes massage, extras such as hand relief and bodyslides have been reported.


• Service quality varies, with some reviewers reporting excellent massages while others found them mechanical.


• Engagement levels from providers range from enthusiastic to more reserved.

Pricing and extras

• Typical cost for a 30-minute session is around $55, with extras generally priced between $100 and $150.


• Pricing for specific services is consistent, with no reports of hidden fees or unexpected charges.

Service flow and timing

• Wait times for both walk-ins and bookings are generally acceptable, with minimal delays reported.


• Service durations are typically adhered to, with few instances of sessions being cut short.


• Interruptions during service are not commonly reported, indicating a smooth flow of service.

Overall customer experience

• Noise levels are reported as manageable, with minimal disturbances from other rooms.


• Language proficiency among staff and providers varies.


• Reviewers express a mixed sentiment about returning, with some indicating a willingness to revisit based on positive experiences.

Quotes

• "The massage was sensational!"


• "Clean and well-maintained interior."


• "I would go back based on my first time with her."


• "The atmosphere was inviting and comfortable."


• "She was fun and full of energy!"


• "A decent experience overall, with room for improvement."


• "The pricing is reasonable for the services offered."


• "I appreciated the quality of the massage provided."


• "Staff were friendly and accommodating during my visit."


• "I enjoyed the overall vibe of the place."