Carlton Natural Therapy & Massage at 63 Pelham Street, Carlton provides accessible massage services near Lygon Street's vibrant precinct. Punters appreciate the convenient location and variety of therapists offering both legitimate relaxation and extras options. Read real reviews on The Naked Truth
Communication and customer interaction
- Booking is commonly done via text.
- Providers and staff generally communicate service options clearly, often presenting a standard extras menu (commonly $50/$100/$150 tiers).
- Unsolicited follow-up communication from the venue or providers was not reported in the reviews.
Venue location, accessibility, atmosphere and cleanliness
- The venue is described as clean and warm, with rooms that are enclosed and have no air gaps between walls and ceilings.
- Lighting in rooms is generally dim..
- Some reviewers noted the venue feels a bit run down or tired but operational and maintained.
Facilities and amenities
- Rooms are discrete and enclosed with doors.
- The operational status of the shower in the kitchen area has not been clarified.
Providers
- Ethnicities include primarily Japanese, Thai, Chinese, Vietnamese, Taiwanese, Indian, Latina, and occasional Caucasian providers.
- Ages range from 20's to mid 40's.
- English proficiency varies.
- Personal hygiene is generally reported as good, with a few exceptions.
Services and experience
- Standard service typically includes a massage, extras can include hand relief, bodyslides and oral. Some providers offer full service, others have limited offerings.
- Massage quality varies.
- Providers’ engagement ranges from friendly and chatty to shy or mechanical; some are described as enthusiastic, others as reserved.
Pricing and extras
- Typical entry costs range from $50 for 30 minutes to $85 for 60 minutes.
- Extras pricing commonly follows the popular HJ for $50, NHJ$100 and $150 body slide tiers.
- Some providers quote higher-than-average prices for extras.
- Payment is usually requested upfront before extras.
Service flow and timing
- Wait times for walk-ins vary.
- Bookings are generally honoured.
- Service durations mostly adhere to booked times; some sessions run slightly over time.
- Interruptions during sessions occur occasionally but are not frequent.
Overall customer experience
- Noise levels inside rooms are generally low.
- Some background music or ambient noise is present but not disruptive.
- Venue busyness varies.
- Many express willingness to return.
Quotes
- "Overall, a pretty good session, she provided a great service and was friendly throughout."
- "The shop was neat and clean. The room was clean and warm."
- "Massage was firm and excellent!"
- "She gave me a reasonable clean up with tissues, wipes and a towel."
- "She was very friendly, so I was happy to listen to what she had to offer."
- "Massage technique was good, loosened a few knots."
- "She was chatty and friendly with great English."
- "The massage was quite good and she worked out a few knots."
- "She was very accommodating and friendly."
- "The massage was relaxing and the extras technique was pretty good."