Ruby Therapy Massage

Communication and customer interaction

• Staff generally effective in handling inquiries and bookings.


• Some reports of bookings being bumped for walkins.


• Some reports of unsolicited follow-up communication.

Venue location, accessibility, atmosphere and cleanliness

• Located on Church Street, accessible by public transport; time-limited on-street parking available nearby.


• Atmosphere described as clean and well-maintained, with a welcoming environment.


• Rooms are generally clean.

Facilities and amenities

• The room sizes have been reported as being small.


• Discrete entry is available. Some customers noted the proximity to a café can be awkward.


• Shower facilities are available and are reported to be clean and functional.


• Some rooms are reported to have a sink.

Providers

• Common provider ethnicities include Vietnamese and Filipina.


• Age range for providers typically falls between 18 and 35, with some reports of providers in their 40s.


• General consistency in personal hygiene across providers.


• Some variations in service quality.

Services and experience

• Standard service includes massages, with extras including hand relief, nude hand relief and body slides. Full service is infrequently reported.


• Overall consistency in service quality varies; some customers report excellent experiences while others found them lacking.


• Engagement levels from providers range from enthusiastic to mechanical.


• Some providers are open to negotiations on extras.

Pricing and extras

• Typical cost for entry ranges from $55 to $85, depending on session duration.


• Extras generally range from $50 for hand relief to $150 for body slides.


• Most pricing appears consistent.

Service flow and timing

• Wait times for both walk-ins and bookings vary; some reviews mention delays at busy times.


• Service durations are generally adhered to, though some reviewers report sessions being cut short.


• Frequent interruptions during service have been noted, particularly from staff answering the door or phone.

Overall customer experience

• Noise levels can vary, with some reports of background noise from the café or other rooms.


• English language proficiency among staff and providers is generally adequate.


• Reports of sessions during peak hours suggest longer wait times and less personalized service.


• Likelihood of reviewers returning varies.

Quotes

• "The massage was really firm to my liking."


• "She was very happy to see me, smiling and giggling."


• "What a great connection and time and release."


• "She seemed very happy with this outcome as illustrated with big smiles."


• "I was pleasantly surprised on arrival, very cute, bit shy."


• "I enjoyed giving her pleasure!"


• "The atmosphere was clean and well-maintained."


• "I will definitely see her again."


• "She was very friendly and gave a good massage."


• "I left a happy and lighter man."