Grand Massage

Communication and customer interaction

• Staff generally provide effective communication for inquiries and bookings.


• Some reviewers noted unsolicited follow-up communications promoting new providers.

Venue location, accessibility, atmosphere and cleanliness

• Located on a busy street with limited on-street parking available nearby.


• Atmosphere described as warm and inviting, with clean and well-maintained facilities.


• Rooms are noted to be dimly lit.


• Overall cleanliness is emphasized, with fresh sheets and towels provided.

Facilities and amenities

• Some rooms are equipped a shower.


• Privacy levels may be impacted by thin walls and room layouts, with some rooms lacking full enclosure.

Providers

• Common ethnicities of providers include Indian, Thai, Vietnamese, and Caucasian.


• Age range of providers typically spans from early 20s to late 40s.


• General consistency in personal hygiene among providers is reported positively.

Services and experience

• Standard service includes massage, extras include hand relief, nude hand relief.  Premium extras, oral and full service are infrequently reported.


• Service quality varies, with some reviewers noting excellent experiences while others reported lackluster service.


• Engagement levels from providers range from enthusiastic to mechanical, with some sessions described as rushed.


• Flexibility in service offerings is noted, with some providers willing to accommodate specific requests.

Pricing and extras

• Typical entry costs range from $55 to $90, depending on the duration of the session.


• Extra charges for services typically range from $50 to $200.

Service flow and timing

• Wait times for both walk-ins and bookings can vary, with some reviewers experiencing delays.


• Session durations are generally adhered to, though some reports indicate sessions being cut short.


• Interruptions during service for answering the door or phone are noted.

Overall customer experience

• Noise levels vary, with some reviewers noting background noise and disturbances from other rooms.


• Language proficiency among staff and providers is generally adequate.


• Attending during busy periods may impact the quality of service.


• Some reviewers have expressed a desire to return based on positive experiences.

Quotes

• "The atmosphere is warm and inviting, making for a pleasant experience."


• "Clean and well-maintained facilities enhance the overall visit."


• "The massage was excellent, with a good balance of pressure and technique."


• "I appreciated the friendly demeanor of the staff and providers."


• "The service was rushed, but the provider was engaging and attentive."


• "I would return for the quality of service I received during my visit."


• "The pricing is reasonable for the services offered."


• "Some providers were very skilled, making the experience enjoyable."


• "I felt comfortable and well taken care of during my session."


• "The cleanliness of the venue is commendable and adds to the experience."