Total Wellness Thai Massage and Spa at 27 Enterprise Way, Mitcham is a Thai massage venue with a professional-looking storefront, offering both straightforward remedial massage and, according to reports, more sensual extras depending on the therapist. See what punters are saying — Read reviews on The Naked Truth
Communication and customer interaction
- Payment is generally taken upfront at the front counter before being shown to a room.
- Interaction levels vary by therapist, with some staying largely silent throughout and others chatting more.
- Extras, where offered, are generally raised non-verbally or with minimal discussion partway through the session.
Location, access, atmosphere and cleanliness
- Located on Enterprise Way in Mitcham, presenting as a legitimate wellness and spa venue from the outside.
- Rooms have been described as dimly lit on occasion, adding to the discretion of the space.
- The venue has a professional front-of-house setup with reception and waiting area.
Facilities and amenities
- Oil is used liberally throughout massage sessions.
- Hot towels are provided for clean-up at the end of the session.
- Clients are provided a sheet for coverage during the massage.
Therapists
- Staff are Thai, with a range of ages reported from mid-30s through to early-mid 40s and beyond.
- Presentation and gender identity of therapists can vary, so it's worth going in with an open mind.
- As with most shops, individual therapist skill and willingness to offer extras varies significantly.
Service and massage quality
- Massage technique has generally been well regarded, with good attention to problem areas such as back, legs and hips.
- Some sessions stay strictly professional with no extras offered at all.
- Where extras have been offered, hand relief technique has ranged from slow and sensual through to underwhelming, depending on the therapist.
Pricing and extras
- Massage prices are 30 minutes – $55, 45 minutes – $75, 60 minutes – $90.
- Extras, where available, have been reported around $50 for a HJ.
- Not all therapists offer extras, so it's worth being clear about expectations from the outset.
Session flow and pacing
- Sessions typically begin with a straightforward massage before any extras are raised toward the back half.
- Some therapists communicate minimally throughout, relying on non-verbal cues to signal extras.
- Clean-up with hot towels rounds out most sessions.
Overall customer experience
- Massage quality is generally a strength of this venue, regardless of whether extras are offered.
- Extras experience is inconsistent and heavily dependent on which therapist is working that day.
- Best approached as a genuine massage venue first, with extras treated as a possible bonus rather than the main drawcard.
Quotes
- "She set a great rhythm."
- "The massage is good compared to other places I have been."
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