M-Care Massage – 24 Station Street, Mitcham is a Melbourne eastern suburbs massage parlour. Read full reviews on The Naked Truth
Communication and customer interaction
- Staff generally handle inquiries and bookings effectively.
- Some reports of unsolicited follow-up communication, primarily promoting new providers.
Venue location, accessibility, atmosphere and cleanliness
- Located next to Mitcham Station, easily accessible by public transport with parking options nearby.
- Atmosphere described as basic and somewhat dated, with some reviewers noting cleanliness issues in massage rooms.
- Overall cleanliness varies; some reviewers reported tidy conditions, while others noted disorganization.
- Some reports indicate that disposable sheets are not always replaced between sessions.
Facilities and amenities
- Basic facilities.
- Some reviewers mentioned a lack of privacy due to thin walls.
Providers
- Common ethnicities include Chinese and Malaysian, with age ranges primarily from late 20s to late 40s.
- General consistency in personal hygiene across providers, though some individual reports noted exceptions.
Services and experience
- Standard service includes massage, extras include hand relief, oral and full service.
- Quality of massage varies; some reviewers found it satisfactory, while others described it as basic.
- Engagement levels of providers range from enthusiastic to mechanical.
- Some instances of interruptions during services, with providers occasionally leaving to attend to other customers.
Pricing and extras
- Typical costs for sessions are around $50 for 30 minutes to $70 for 1 hour, with extras ranging from $30 to $100 depending on the service.
- Reports of some variability in pricing for extras, with occasional negotiations noted.
Service flow and timing
- Wait times for both walk-ins and bookings are generally minimal, though some reviewers noted delays during peak hours.
- Service durations are mostly consistent, with some reports of sessions being cut short.
Overall customer experience
- Noise levels vary; some reviewers reported disturbances.
- English language proficiency of staff is mostly adequate, a few exceptions have been reported.
- Mixed sentiments regarding likelihood of return visits; some customers expressed interest in returning, while others were less enthusiastic.
Quotes
- "The massage was quite good and she found a few knots in my shoulders."
- "She was friendly and easy enough on the eye and the price was right."
- "Overall a good time had and she asks me back, or maybe my wallet, for next week."
- "She was a nice person and maintained a positive attitude."
- "The atmosphere was basic but the service was satisfactory."
- "I enjoyed my time and would consider returning."
- "The massage skills were great, but the extras could use improvement."
- "She was very accommodating and made me feel comfortable."
- "I appreciated the cleanliness of the room, though it could be better maintained."
- "The pricing was fair for the services provided."