Rising Star Massage

Communication and customer interaction

• Staff generally respond to inquiries, but response to text messages can be slow.

Venue location, accessibility, atmosphere and cleanliness

• Accessible parking options are available nearby, and there is close proximity to a train station.


• The venue has been described as clean and tidy, although some reviews noted it being rundown or cluttered.


• Overall atmosphere varies, with some reviewers mentioning a friendly and inviting vibe, while others noted it could feel a bit stark or unwelcoming.

Facilities and amenities

• Rooms are generally described as decent-sized and equipped for sessions.


• A shower has not been reported as available.


• Discrete entry and exit options are available, with some reviewers noting the use of a back entrance.


• Privacy levels vary, with some reports of interruptions during sessions and thin walls.

Providers

• Common provider ethnicities include Chinese, Malaysian, and Thai.


• Age ranges for providers typically fall between mid-20s to late 30s, with some reviews mentioning older providers as well.

Services and experience

• Standard services typically offered include massages, with extras including bodyslide, oral and full service.


• Engagement levels from providers vary, with some being described as enthusiastic while others may appear more mechanical.


• Interruption during the session has been frequently reported.

Pricing and extras

• Typical costs for sessions range from $50 for 30 minutes, with extras ranging from $100 up to $150 for full service.

Service flow and timing

• Wait times for both walk-ins and bookings can vary, with some reports of delays due to staff attending to other customers.


• Service durations are generally consistent, though some reviewers noted sessions being cut short.

Overall customer experience

• Noise levels can vary, with some reports of background noise and disturbances from other rooms impacting the experience.


• English language proficiency among staff is generally adequate.


• Review sentiment shows a mixed likelihood of customers returning, with some expressing intent to revisit while others indicate intent to try elsewhere.

Quotes

• "The atmosphere was friendly and inviting."


• "I was pleasantly surprised by the cleanliness of the venue."


• "The service was decent, but interruptions were a bit annoying."


• "I appreciated the discrete entry and exit options."


• "The providers were generally professional and attentive."


• "Pricing was reasonable for the services offered."


• "I would consider returning for the right provider."


• "The massage was relaxing, but I expected more engagement."


• "Overall, a decent experience, but there’s room for improvement."


• "I enjoyed the session, but the interruptions were a downside."