Fragrant Massage Boronia

Communication and customer interaction

• Staff are generally effective in handling inquiries and bookings.


• Some reviews mention unsolicited follow-up communication from the venue relating to promotions or new providers.

Venue location, accessibility, atmosphere and cleanliness

• Located in a convenient area with easy access by car; parking is available nearby, as is a train station.


• The venue is described as neat and well-maintained, with a warm atmosphere.


• Rooms are generally clean, although some reviewers noted warmth and lack of air conditioning during sessions.

Facilities and amenities

• Facilities include private rooms for sessions.


• Discrete entry and exit are available, although some reviews indicate that privacy may be impacted by thin walls.


• The availability of a shower has not been reported.


• Complimentary water bottles have been provided by staff.

Providers

• Common provider ethnicities include Chinese and Vietnamese, with a range of ages primarily between 30 and 50.


• General consistency in personal hygiene across providers is noted.

Services and experience

• Standard service includes massage, typical extras include bodyslide, oral and full service.


• Engagement levels from providers vary; some are described as enthusiastic while others are more mechanical.


• Some providers are open to negotiations on extras.


• Doubles sessions have been reported.

Pricing and extras

• Sessions start at $50 for 30 minutes, extras have been reported at $130 - $150 for full service.

Service flow and timing

• Wait times for both walk-ins and bookings are generally minimal, though some delays have been reported.


• Service durations are typically adhered to, with few reports of sessions being cut short.


• Interruptions during service due to external factors such as answering the door or phone are mentioned in some reviews.

Overall customer experience

• Noise levels are generally acceptable, with some background sounds from other rooms noted.


• English language proficiency among staff and providers varies.


• Sentiment regarding likelihood of returning is mixed.

Quotes

• "The venue is clean and well-maintained, creating a welcoming atmosphere."


• "Staff were friendly and attentive, making the experience enjoyable."


• "I appreciated the complimentary water provided after the session."


• "The massage was decent, and the provider was skilled in her techniques."


• "I found the location convenient with easy parking options nearby."


• "The atmosphere was warm and inviting, perfect for relaxation."


• "I was pleased with the level of service and the professionalism of the staff."


• "The pricing was reasonable for the services offered, with clear communication on extras."


• "I enjoyed the flexibility in service options and the willingness to negotiate."


• "Overall, a reliable venue with a good reputation for customer satisfaction."