Jenny Massage

Communication and customer interaction

• Staff are generally effective in handling inquiries and bookings.


• Some reviewers noted unsolicited follow-up communication promoting new providers, which may include calls or texts.

Venue location, accessibility, atmosphere and cleanliness

• Located on Burwood Highway, with easy parking available right outside the shop.


• Atmosphere described as clean and well-maintained, with a cozy feel.


• Rooms are generally well-kept, with some reviewers noting a clean and inviting environment.


• Some rooms are described as dimly lit.

Facilities and amenities

• The shop contains private rooms.


• Privacy levels are generally good.


• Some reviews mentioned the presence of mirrors in rooms, enhancing the experience.

Providers

• Common provider ethnicity includes Chinese, with a mix of ages primarily in the late 30s to early 40s.


• Providers generally maintain a consistent level of personal hygiene.

Services and experience

• Standard service includes massage, extras can include hand relief, bodyslide, oral and full service.


• Engagement levels by providers range from enthusiastic to more mechanical, with some reviewers noting a lack of connection.


• Flexibility in services offered is common, with some providers willing to accommodate specific requests.


• Doubles sessions have been reported.

Pricing and extras

• Typical entry costs range from $50 for 30 mintues to $80 for 60 minutes, with extras costing between $100 and $250 depending on the service.


• Additional charges for specific services are consistent, with some reviewers noting clear pricing structures.


• Payment methods include cash, with some reviews mentioning the absence of credit card options.

Service flow and timing

• Wait times for both walk-ins and bookings can vary, with some reviewers noting delays due to staff availability.


• Sessions generally start on time, though interruptions for other customers have been reported.


• Service duration is typically honored, with few reports of sessions being cut short.

Overall customer experience

• Noise levels are generally low.


• English language proficiency among staff is reported as adequate.


• Reviewers express a mixed likelihood of returning.

Quotes

• "The massage was excellent, proper technique working out sore areas of my back."


• "She is easy to talk to and keen for return customers."


• "Both ladies provided great service."


• "The atmosphere was clean and well-maintained, very inviting."


• "I had a great experience and would definitely go back."


• "The privacy levels were good, with doors providing more security than curtains."


• "I was pleasantly surprised by the level of engagement during the session."


• "I enjoyed the flexibility in services offered, which enhanced my experience."