Amenities and Accessibility
Summary

Communication and customer interaction
- Staff are generally effective in handling inquiries and bookings.
- Some reviews noted unsolicited follow-up communication from the venue relating to promoting new providers.
Venue location, accessibility, atmosphere and cleanliness
- Located in Blackburn, the venue is accessible by car with ample parking available on the street, and in close proximity to bus and train options.
- The atmosphere is described as cozy with a Japanese-inspired decor, although some reviewers noted it felt tacky.
- Overall cleanliness is reported as good, with well-maintained facilities and a welcoming environment.
Facilities and amenities
- The venue features multiple rooms, with some reviews highlighting large room sizes.
- Discrete entry is available.
- A shower has not been reported as available, but cleanliness is emphasized in the reviews. Hot towels are provided during sessions.
Providers
- Common ethnicities include Japanese and Korean, usually in their 20's.
- Personal hygiene among providers is generally reported as consistent and satisfactory.
Services and experience
- Standard service includes massage, with extras such as hand jobs (HJ) and naked hand jobs (NHJ) available for additional fees. Bodyslide and full service are infrequently reported.
- Overall service quality varies, with some providers noted for good engagement and others for a more mechanical approach.
- Infrequent reports of doubles sessions..
Pricing and extras
- Typical pricing ranges from $60 for 30 minutes to $80 for 1 hour, with extras generally costing around $100.
- Price consistency for extras is noted, with some reports of upfront payment required for extras.
Service flow and timing
- Wait times for walk-ins and bookings are generally minimal.
- Service durations are typically adhered to, with few reports of sessions being cut short.
- Some interruptions during service have been noted, primarily due to staff answering the door or phone.
Overall customer experience
- Noise levels can vary, with some reviewers mentioning disturbances from the reception area.
- Language proficiency among staff and providers is generally adequate for communication.
- Overall likelihood of customers returning appears mixed, with some expressing willingness to revisit while others noted dissatisfaction with specific providers.
Quotes
- "The venue is cozy and clean, with a nice atmosphere."
- "Staff were friendly and accommodating during my visit."
- "I enjoyed the massage, it was relaxing and well done."
- "The facilities are well-maintained and spacious."
- "I appreciated the complimentary hot towels after the session."
- "The pricing is reasonable for the services offered."
- "I found the staff to be polite and professional."
- "The overall experience was enjoyable, and I would consider returning."
- "The atmosphere had a unique charm that I liked."
- "I had a good conversation with my provider, which made the experience better."
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