Thai Touch Therapy

Communication and customer interaction

• Communication primarily via text messaging for roster inquiries and bookings.


• English proficiency among staff handling bookings generally adequate.


• Receptionist confirms bookings and availability; occasional confusion about provider names and session lengths reported.


• No mentions of unsolicited follow-up messages.

Venue location, accessibility, atmosphere and cleanliness

• Located on Camberwell Road with a semi-busy frontage.


• Entry via front door or discrete side garage/back alley door.


• Timed on-street parking nearby; large car parks at Camberwell Market within walking distance.


• Reception area described as warm and welcoming.

Facilities and amenities

• Rooms equipped with massage tables.


• Rooms brightly lit with large full-length mirrors.


• Décor described as clean, well-maintained, and warm with soft fabrics and curtains.


• Room privacy provided by doors.


• Presence of shower facilities have not been confirmed.

Providers

• Predominantly Thai ethnicity; some Burmese, Vietnamese, Chinese, and Laotian providers noted.


• Ages range from mid-20s to mid-30s.


• English proficiency varies from good to limited.


• Personal hygiene generally good.

Services

• Standard service includes massage, extras can include hand relief, naked hand relief, bodyslides and oral.  Full service is infrequently reported.


• Massage quality ranges from average to good.


• Provider engagement ranges from friendly and enthusiastic to mechanical or shy.

Pricing and extras

• Entry/session prices: 30 minutes $50-$65, 45 minutes $60-$80, 60 minutes $80-$110.


• Extras pricing typicallly ranges between $50 and $200.


• Cash payments preferred; some require payment upfront for extras.

Service flow and timing

• Walk-ins accepted but bookings preferred; some wait times reported during busy periods.


• Booked sessions generally start on time.


• Session durations adhered to; some sessions cut short on completion of extras or due to late arrival by reviewer.

Overall customer experience

• Sound carries between rooms.


• Background music present in some sessions; music style varies.


• English proficiency varies.


• Venue busyness low; weekdays reported as slow with few customers.


• Reviewers’ likelihood of return varies.

Quotes

• "Nice premises."


• "Clean, nice decor, discrete entry through the side garage door."


• "She was very hygiene conscious."


• "Rooms in this shop are nice, there’s a nice full body length mirror in each room."


• "Massage was one of the best I had ever had."


• "She was very easy to talk to and quite relaxed."


• "Great finish and clean up."


• "She smiles cleaned me up, gave me a kiss on the cheek and said I look forward to seeing you again."


• "Very friendly and keen to engage in a good conversation."


• "Good massage, bit of tease, not too much conversation."