Sports Massage

Communication and customer interaction

• Staff generally handle inquiries and bookings effectively.


• Some reviewers reported unsolicited follow-up communication.

Venue location, accessibility, atmosphere and cleanliness

• Located on Sunshine Road, the venue is accessible by car and public transport, with on-street parking available nearby.


• Some reviews mentioned the need to ring a doorbell for access.


• Some rooms are noted as dimly lit.


• Overall cleanliness and hygiene are reported positively.

Facilities and amenities

• A shower is available in the laundry area to the back of the shop.


• A rear door is available.

Providers

• Ethnicity includes Chinese and Vietnamese.


• Ages range from late 20s to 50s.


• Consistency in personal hygiene across providers was noted.

Services and experience

• Standard service includes massage followed by extras like oral and full service.  This can be negotiated upon entry.


• Svice quality varies, with some reviewers noting enthusiastic engagement from providers, while others reported more mechanical interactions.


• Some providers accommodate specific requests.


• Doubles sessions were reported in some reviews.

Pricing and extras

• Typical costs range from $70 to $200, with most sessions priced at around $100 for 30 minutes.

Service flow and timing

• Wait times for both walk-ins and bookings vary, with some reviewers noting delays during busy periods.


• Service duration generally runs full time, but some instances of sessions being cut short were reported.


• Frequent interruptions during service due to staff attending to other customers were mentioned in some reviews.

Overall customer experience

• Some reviewers reported sound carrying from other rooms.


• English language proficiency among staff and providers varies, with some instances of translation apps being used.


• Reviewers noted that the venue's busyness can impact the quality of service, but many expressed a likelihood of returning based on positive experiences.

Quotes

• "Staff were friendly and handled my inquiries effectively."


• "Overall, a pleasant experience for my first visit to a massage parlour."


• "The service was enthusiastic and engaged."


• "I appreciated the flexibility in service offerings and the willingness to accommodate requests."


• "The venue is conveniently located with parking available nearby."


• "I found the cleanliness and hygiene standards to be very good."


• "The quality of the massage was impressive, and the extras were enjoyable."


• "I would definitely consider returning based on this experience."


• "The pricing was reasonable for the services offered, and I felt it was good value for money."