Lomi Massage

Communication and customer interaction

• Communication is primarily via SMS, with some reviewers noting quick and easy booking processes.


• Rosters are sometimes provided upon inquiry.


• No reports of unsolicited or repeated promotional contact from management.

Venue location, accessibility, atmosphere and cleanliness

• Located close to a shopping precinct, the venue is accessed via a side door with a buzzer system.


• Parking is aviailable but may be time limited.


• The venue is described as clean, well-maintained, and discreet, with a warm and inviting atmosphere.


• Reception areas are small and sometimes busy.

Facilities and amenities

• Massage rooms are spacious, dimly lit, and equipped with massage tables.


• Some rooms have mirrors.


• Rooms are equipped with massage tables; no mention of floor mattresses or spa facilities.


• One communal shower is available near reception.


• Hot towels are routinely provided for cleanup after sessions.


• Some reviewers mention being offered complimentary bottled water.


• Clients are asked to remove shoes before entering rooms.

Providers

• Provider ethnicities include Australian, Latina, Indian, African, Moroccan, Caucasian, Vietnamese, and mixed race.


• Ages range from mid-20s to late 30s.


• Providers generally maintain good personal hygiene.

Services and experience

• Standard service includes massage. extras can include hand relief and bodyslides. Oral and full service are infrequently reported, with staff who decline these quoting house rules.


• Massage quality varies from average to good, with some staff trained in remedial massage.


• Engagement ranges from friendly and chatty to mechanical and detached.


• Doubles sessions have not been reported.

Pricing and extras

• Entry fees range from $60 for 30 minutes to $100 for 60 minutes.


• Extras pricing typically ranges between $50 and $150, with some reports of $250.


• Some reviewers negotiated prices for extras, with mixed success.


• No reports of hidden fees or unexpected charges.


• Payments are typically cash only; credit card options were not mentioned.

Service flow and timing

• Wait times for bookings are generally short; walk-ins may experience delays during busy periods.


• Pre-booked sessions usually start on time with a few minor exceptions.


• Session durations are mostly as booked.


• Interruptions during service are minimal.


• No reports of providers pausing sessions to attend other clients.

Overall customer experience

• The venue is busy, especially on weekends and evenings, but service quality remains consistent.


• Noise levels are generally low; some background music (e.g. soft RnB) is played in rooms.


• English proficiency among providers varies.


• Providers are mostly friendly and professional, although some sessions were described as lacking connection or enthusiasm.


• Many reviewers expressed willingness to return.

Quotes

• "Rooms are spacious, warm, and comfortable with large sturdy massage tables."


• "Massage rooms are clean and well-maintained with pleasant ambient lighting."


• "The receptionist is friendly and efficient, facilitating smooth bookings and entry."


• "Providers maintain good hygiene and present well, with a range of ethnicities available."


• "Standard extras pricing is clear and consistent across providers."


• "Bodyslides are sensual and involve full-body contact with oil, typically lasting 15-20 minutes."


• "Providers offer hot towels for cleanup and sometimes bottled water as a courtesy."


• "Sessions generally start on time and run for the booked duration."


• "Communication via text is effective for booking and roster inquiries."


• "The venue is discreet with a secure entry system and a welcoming atmosphere."