I Touch Massage

Communication and customer interaction

• Staff are generally effective in handling inquiries and bookings, with some reviewers noting direct communication via text.


• Some reviewers reported unsolicited follow-up communication.

Venue location, accessibility, atmosphere and cleanliness

• Located on a busy street with limited on-street parking available.


• Entry is exposed, with no rear access reported.


• Described as clean and well-maintained, with spacious rooms featuring large massage tables.


• Some rooms reported as dimly lit.


• Hygiene practices are generally noted as satisfactory.

Facilities and amenities

• Showers are available but not located within the rooms.

Providers

• Providers generally range in age from late 20s to early 40s.


• A mix of ethnicities including Middle Eastern, Latin American, and British.


• Personal hygiene appears consistent across providers, with most described as well-groomed.

Services and experience

• Standard service includes massage, extras include hand relief and body slides. Full service has been reported intermittently.


• Engagement levels from providers vary, with some described as enthusiastic while others maintain a more transactional approach.


• Service quality can be inconsistent, with some customers reporting rushed experiences.

Pricing and extras

• Typical entry cost ranges from $60 to $90.


• Extras commonly range between $50 and $200.

Service flow and timing

• Wait times for both walk-ins and bookings can vary, with some customers experiencing delays during busy periods.


• Sessions are sometimes reported as being cut short so providers can attend to other clients.

Overall customer experience

• Noise levels can be an issue, with some reviewers noting sound carrying from other rooms.


• Background music is mentioned in some reviews.


• English language proficiency among staff and providers varies, with some instances of language barriers noted.


• Review sentiment indicates a mixed likelihood of return visits, with some customers expressing interest in returning while others are less inclined.

Quotes

• "The shop is clean and well-maintained, with spacious rooms."


• "I enjoyed the body slides and the overall experience."


• "The atmosphere is inviting and comfortable."


• "Pricing is clear, and extras are well-defined."


• "The staff are effective in handling bookings."


• "I appreciated the warm towels provided after the session."


• "The location is convenient, but parking can be limited."


• "Overall, a mixed experience with some highlights."