Essendon Thai Massage and Wellness

Communication and customer interaction

• Staff primarily handle bookings and inquiries via text, with some reviewers noting effective communication.

Venue location, accessibility, atmosphere and cleanliness

• The venue is accessible by car and public transport, with on-street parking available nearby.


• Overall, the venue is described as clean and well-maintained, with well-lit rooms.

Facilities and amenities

• The venue features multiple massage rooms, some equipped with two tables.


• Showers are not consistently available, with some reviewers mentioning the absence of shower facilities.


• Sound proofing has been raised as a concern.

Providers

• Providers are primarily of Thai ethnicity, with a mix of ages ranging from early 20s to mid-30s.


• Common reports indicate a general consistency in personal hygiene among providers.

Services and experience

• Standard service includes massage, extras can include hand relief and bodyslides.  Some but not all providers may offer oral and full service.


• Engagement levels vary, with some providers being enthusiastic while others are described as mechanical.


• Several reviews mention the flexibility of providers regarding services offered, though some have more restrictions than others.

Pricing and extras

• Typical entry costs range from $50 for 30 minutes to $80 for 1 hour.


• Extras range from $50 to $250 depending on the service.


• Payment methods include cash, with some reports of providers requesting payment upfront for extras.

Service flow and timing

• Wait times for both walk-ins and bookings are generally short, though some reviewers experienced delays during busy periods.


• Sessions are reported to run on time, but there are instances of interruptions during service.


• Some reviews mention providers pausing current services to attend to other customers.

Overall customer experience

• Some reports of background noise from other rooms.


• English language proficiency among staff and providers is generally adequate, with some instances of translation apps being used.


• Reviewers express a mixed likelihood of returning.

Quotes

• "The venue is clean and well-maintained."


• "I had a lovely warm catch up with hellos and hugs."


• "The massage was more relaxation than therapeutic."


• "She seemed to really enjoy the session."


• "I will see her again. Great girl with good attitude."


• "She maintained great eye contact throughout and was far from rushed."


• "The atmosphere was pleasant and welcoming."


• "I enjoyed the experience and would return."


• "She was very friendly and has a nice smile."