Box Hill South Massage Centre

Communication and customer interaction

• Staff generally respond well to inquiries and bookings, with some reviewers noting effective communication.


• Phone call and text can be used to make bookings.


• Some reviewers reported receiving unsolicited follow-up messages.

Venue location, accessibility, atmosphere and cleanliness

• Located on a busy street with plenty of parking options nearby.


• The shop is accessable via a discrete back entrance.


• Lighting is often noted as dim.

Facilities and amenities

• Showers are available.

Providers

• Providers are predominantly Chinese, with other asian ethnicities working as well.


• Ages range from mid-20s to 50s.

Services and experience

• Service typically includes massage, extras can include hand relief and oral.  Bodyslides and full service are sparingly reported.


• Engagement levels from providers vary, with some being described as enthusiastic while others are more mechanical.


• Overall service quality appears inconsistent, with some reviewers expressing satisfaction while others report disappointment.

Pricing and extras

• Entry cost starts from $50 for 30 minutes.


• Extras are usually priced between $50 and $150.

Service flow and timing

• Wait times for both walk-ins and bookings can vary, with some reviewers noting delays during busy periods.


• Sessions are sometimes reported as being cut short or interrupted due to attending to walkins or taking phone calls.

Overall customer experience

• Reviewers have noted sound carrying from other rooms.


• Background music is mentioned in some reviews.


• English language proficiency among staff and providers varies, with some using translation apps to assist communication.


• Reviewers express mixed feelings about returning, with some indicating they would come back for specific providers while others would not.

Quotes

• "The massage was above average for these types of shops."


• "She was very friendly and nice to be with."


• "I would certainly go back and see her again."


• "Her attitude was great, and was fun to be with."


• "Overall, quite a nice punt."


• "She was chatty and very flirty, which made the experience enjoyable."


• "I found her to be very friendly and nice to be with."


• "I would return to explore more options."


• "She provided a very friendly service, with plenty of smiles and laughs."