Bella's Beauty and Massage

Communication and customer interaction

• Staff are generally friendly and welcoming, with many reviewers noting positive interactions.


• Bookings can be made using phone call and text message.

Venue location, accessibility, atmosphere and cleanliness

• Located on a busy street with nearby restaurants.


• On-street parking options.


• Entry is through a main door that may sometimes be locked, requiring a buzzer for access.


• Rooms are described as small but clean.


• Lighting in the rooms is often reported as dim.


• Overall cleanliness is generally noted as satisfactory.

Facilities and amenities

• The shop includes private rooms, with basic amenities including sinks.


• A shower is available for use, located downstairs.

Providers

• Staff include a mix of ethnicities including Caucasian, Asian, and Middle Eastern.


• Providers vary in age, with most being in their 20s to 40s.

Services and experience

• Service includes massage, extras can include hand relief, nude hand relief and bodyslides.  Some providers will offer oral and full service.


• Engagement levels from providers vary, with some being described as enthusiastic while others are noted to be more mechanical.


• Overall consistency in service quality appears mixed, with some reviewers expressing satisfaction while others reported less favorable experiences.

Pricing and extras

• Pricing for entry starts at $50 for 30 minutes.


• Extras typically range from $50 to $200 depending on the options.


• Payment options include cash, with some reviews mentioning the availability of ATMs nearby.

Service flow and timing

• Wait times for both walk-ins and bookings can vary, with some reviewers noting delays due to busy periods.


• Sessions are generally reported to start on time, although some instances of shortened service durations have been noted.


• Interruptions during service are occasionally mentioned, particularly from staff attending to other clients.

Overall customer experience

• Some reviewers have noted sound carrying from adjacent rooms.


• Background music is mentioned in some reviews.


• English language proficiency among staff and providers is generally reported as adequate, with some instances of translation apps being used.


• Reviewers express a mixed likelihood of returning.

Quotes

• "The staff were friendly and welcoming."


• "The massage was decent, and the atmosphere was relaxing."


• "I enjoyed the body slide; it was a nice touch."


• "The location is convenient, but parking can be tricky."


• "I appreciated the cleanliness of the venue."


• "The communication for bookings could be improved."


• "Staff were generally professional and attentive."


• "Overall, it was a satisfactory experience."